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Think Like a Coward
Guest articles > Think Like a Coward
by: Thejendra BS
The business world has changed significantly and rapidly in the last decade. Regardless of the industry, more and more businesses are operating on a 24x7 global basis. Even tiny organizations with less than a dozen employees depend on several modern technologies and worldwide competition to remain in business. Nowadays it is not possible to run any business using the same methods and processes that were used five or ten years ago. To stay in business, alive and breathing, is of paramount importance to every modern organization. Less than a decade ago concepts like disaster recovery and business continuity were almost unknown or just considered as optional academic subjects. The only traditional method organizations followed for disaster recovery (DR) or business continuity (BC) was to enroll into some insurance for their key equipment along with a few optional covers. But protecting today’s business is well beyond having some insurance covers and keeping your fingers crossed.
An important question facing organizations today is how to protect their business from various predictable disasters that can strike at any time? Secondly, who are the best persons to protect your business? What sort of qualification and mindset does one need to work in a DR and BC department? Where and how can you find or identify such persons? You may say that my questions are actually stupid because DR/BC is almost a mature science, and there are umpteen numbers of consultants, templates, certifications and best practices readily available to everyone. If organizations need to establish DR/BC it is easily possible to get competent resumes by the hundreds within hours of posting a job advertisement. So what is the big deal? Yes, agreed, there are ample sources qualified candidates, books, resources, etc., on DR/BC issues. However, in spite of all such available resources, what is that secretive unique skill that is essential to become a successful DR/BC manager or a team member in any complex modern organization? A a skill that no training program or certification can teach. And how exactly should a DR/BC manager be different and unique from the rest of the employees in an organization? If you are eagerly expecting me to describe that unique skill you are probably going to be a trifle disappointed. This is because I am going to describe a skill that history and society has never been kind to, something that most people feel uncomfortable, or despise to be one. The kind of people I am recommending for DR/BC departments are those who can think like cowards, talk like cowards, plan like cowards, and constantly spread a healthy dose of cowardice around the organization.
Every organization that is serious about risk management should nurture, promote, and respect cowards in their DR/BC departments to protect their businesses from countless risks. Now you may loudly argue why does any organization need cowards? Nobody has ever erected a statue honoring a coward. No management guru or a business school professor drools over a coward. Everyone insists on the need for brave leaders everywhere, someone who can make tough decisions, are flamboyant, lead, motivate, inspire employees, thrill customers, and boldly take the road less traveled. Nobody has ever heard of a coward who does all that. True, braveness, toughness, and all those groovy and flamboyant leadership skills are required to grow and run a business. But if you can think a bit warped and out of the box, such people are not exactly suitable to protect the business because of what they are and what they don’t want to be. Let me begin my argument in favor of cowards with a simple joke.
A ship’s captain wanted some sailors for his ship. So he called a dozen hefty-looking chaps and asked who in the group were brave and excellent swimmers. About five of them lifted their hands. To everyone’s surprise, the captain selected the remaining seven as his sailors. When asked why he chose the cowards he replied, “The chaps I selected do not know how to swim and are not very brave. So they will try the hardest to keep the ship afloat.”
Just when you thought there was no hope for cowards on this planet, you can now see an entire DR/BC industry eagerly waiting to grab and nurture them. Now that we have seen how a coward can be of use to every organization, when can we see a job advertisement that goes like this?
Wanted: XYZ Corporation, a reputed global company, is seeking suitable candidates for its disaster recovery and business continuity department. The right candidate must think like a coward, talk like a coward, and must be brave enough to admit they are cowards. They should be capable of seeing risks in a manner that regular employees cannot, and must have a paranoid personality.
Thejendra BS is an IT manager and author from Bangalore, India. He scribbles mild and wild articles on technology, business management, self improvement and wacky humor that get published on many reputed websites and syndicated through various RSS feeds around our planet. He has also published diverse books like Disaster Recovery & Business Continuity, Practical IT Service Management, Corporate Wardrobe-Business Humor Series and Life-365-A Year's Supply of Wisdom, Tips & Advice. Visit his web cave www.thejendra.com for his free articles and details of his books.
Contributor: Thejendra BS
Published here on: 10-Aug-08