|
Now, you can buy | |
|
Add/share/save | |
| |
|
| |
| |
|
Making change happen
Disciplines > Change Management > Creating change > Making change happen
It is one thing to plan for change and it is another to make it happen on the ground when you are faced with open resistance, covert subterfuge and other problems.
- Change techniques: a host of methods for moving people.
- Lewin's freeze phases:
Unfreeze, transition, refreeze.
- Unfreezing techniques: Ways to get them going.
- Transitioning techniques: Ways to keep them moving.
- Refreezing techniques: Stabilizing them afterwards.
- The Kübler-Ross grief cycle: The emotional
cycle on given bad news.
- Shock stage: Initial paralysis at hearing the bad news.
- Denial stage: Trying to avoid the inevitable.
- Anger stage: Frustrated outpouring of bottled-up emotion.
- Bargaining stage: Seeking in vain for a way out.
- Depression stage: Final realization of the inevitable.
- Testing stage: Seeking realistic solutions.
- Acceptance stage: Finally finding the way forward.
See also
Resistance to change, Objection-handling, The psychology of change