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Necessary Skills of Sales Part 1
Guest articles > Necessary Skills of Sales Part 1
by: Daniel Milstein
As a salesperson effective communication is key. Interacting with people is a daily activity and without strong verbal and written communication skills, no prospective customer will agree to the sale.
You have to connect with your prospects by being outgoing, personable and confident. Some salespeople are reserved and unsure. They are knowledgeable and committed to their customers but somewhat uncomfortable in social situations, making it difficult to react to the more spontaneous sales opportunities. Others are self-assured and personable; they are comfortable speaking with new people and extremely confident in their abilities, but not pushy. Still others are overly aggressive and often make listeners uncomfortable. Obviously, you want to be in the second group, although it may take practice to find your comfort zone. People who thrive in social settings are able to connect with others and make each individual feel like the most important person in the room. Corporate consultant Nicholas Boothman has noted that all meetings and interactions offer unique opportunities and learning how to take advantage of them is critical to business success. How do you become the confident salesperson who relates well to prospective customers in diverse situations?
There are many approaches to become a confident salesperson--look people in the eye, pay attention to body language, be interested. Through these techniques, you will feel more confident and your customer will feel better taken care of.
Daniel Milstein is the bestselling author of ABC of Sales. For more information, visit: http://amzn.to/ABCARTICLES.
Contributor: Daniel Milstein
Published here on: 01-Sep-13