How we change what others think, feel, believe and do

Education

Disciplines > Change Management > Creating Change > Education

Method | Example | Discussion | See also

Method

Teach people about the need for change and how embracing change is a far more effective life strategy than staying where they are or resisting.

Teach people the methods of change, about how to be logical and creative in improving processes and organizations.

Example

A 3-day class is set up in process improvement in which people apply methods to a designed problem.

Coaches work with teams, supporting their process of change.

Discussion

A gentler way of helping people see the need for change is via educative means. This includes presentations, communications and full-on training sessions.

Education, done well, is more of a process of elicitation, drawing out understanding from the other person rather than talking at them. The root of the word is the Latin duco, 'meaning to lead', and is the same as duke. Leading in change is itself often a process of education, and may be done in many situations.

An issue in change is that people often feel powerless. Education gives them the power to change.