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How we change what others think, feel, believe and do
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How we change what others think, feel, believe and do |
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Diagnosing Change
Disciplines > Change Management > Diagnosing Change
When you are faced with a situation where change seems to required, one of the early activities is to investigate more fully, to understand context, causes and so on, so you can plan to implement changes that will actually improve things. This is no small trick as it is commonly quoted that 80% or more of change activities fail.
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