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The Art of Communicating

Guest articles > The Art of Communicating

by: Mark Anthony, President of Training For Success

INTRODUCTION:

There are several basic skills that you need to acquire in order to improve your interpersonal communication skills. Effective communication is an essential part in our everyday lives. In this seminar you will be introduced to the basic interpersonal skills, which in turn will help you achieve more effective personal communication skills. The importance of each skill will be identified through a series of exercises that will be presented.

PROBLEM:

If you don’t present yourself with believability, you cannot achieve interpersonal success. It is an essential element of any presentation.

SOLUTION:

Learn the nine major behavioral skills:

eye communication
posture, and movement
gesture, facial expression
dress, appearance
8 ways to transmit your voice
language, non-words
listener involvement
humor
learn to use your natural charisma

Learn about Abraham Maslow’s Four Stages of Learning:

Unconscious Incompetence-we are not aware of our interpersonal communciation habits.
Conscious Incompetence-we learn that we are not competent at something.
Conscious Competence-we consciously make an effort to learn a new skill.
Unconscious Competence-the skill set happens automatically at an unconscious level.

The Four Stages of Speaking:

The non-speaker: people at this level avoid “public” speaking at all costs.
The occasional speaker: people at this level reluctantly accept speaking assignments.
The willing speaker: fear is not a drawback at this level.
The leader: at this level people are driven to present themselves and their ideas.

Mark Anthony President of Training For Success, Inc. in New York City specializes in sales, customer service, and team building workshops for both inbound and outbound telemarketing programs. For more information and subscriptions: Call 212-683-1834 or contact us via email at trainingforsuccess@yahoo.com.

Contributor: Mark Anthony

Published here on: 22-Nov-09

Classification: Sales, Teams

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Site Menu

| Home | Top | Quick Links | Settings |

Main sections: | Disciplines | Techniques | Principles | Explanations | Theories |

Other sections: | Blog! | Quotes | Guest articles | Analysis | Books | Help |

More pages: | Contact | Caveat | About | Students | Webmasters | Awards | Guestbook | Feedback | Sitemap | Changes |

Settings: | Computer layout | Mobile layout | Small font | Medium font | Large font | Translate |

Please help and share:

Quick links

Disciplines

* Argument
* Brand management
* Change Management
* Coaching
* Communication
* Counseling
* Game Design
* Human Resources
* Job-finding
* Leadership
* Marketing
* Politics
* Propaganda
* Rhetoric
* Negotiation
* Psychoanalysis
* Sales
* Sociology
* Storytelling
* Teaching
* Warfare
* Workplace design

Techniques

* Assertiveness
* Body language
* Change techniques
* Closing techniques
* Conversation
* Confidence tricks
* Conversion
* Creative techniques
* General techniques
* Happiness
* Hypnotism
* Interrogation
* Language
* Listening
* Negotiation tactics
* Objection handling
* Propaganda
* Problem-solving
* Public speaking
* Questioning
* Using repetition
* Resisting persuasion
* Self-development
* Sequential requests
* Storytelling
* Stress Management
* Tipping
* Using humor
* Willpower

Principles

Explanations

* Behaviors
* Beliefs
* Brain stuff
* Conditioning
* Coping Mechanisms
* Critical Theory
* Culture
* Decisions
* Emotions
* Evolution
* Gender
* Games
* Groups
* Habit
* Identity
* Learning
* Meaning
* Memory
* Motivation
* Models
* Needs
* Personality
* Power
* Preferences
* Research
* Relationships
* SIFT Model
* Social Research
* Stress
* Trust
* Values

Theories

* Alphabetic list
* Theory types

And

– About
– Guest Articles
– Blog!
– Books
– Changes
– Contact
– Guestbook
– Quotes
– Students
– Webmasters

| Home | Top | Menu | Quick Links |

© Changing Works 2002-
Massive Content — Maximum Speed