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Hiring Within Your Culture


Guest articles > Hiring Within Your Culture


by: Daniel Milstein


When hiring for your company, you need to ensure that the employees fit the mold of your company culture.

Certainly there is no set formula for establishing one. However, among the wisest advice is to hire people who closely fit the culture. Otherwise, you risk having it diluted by employees who have dissimilar objectives, who don't share the same enthusiasm for the company's short- and long-term goals. For example, we had a veteran loan originator who became frustrated and depressed at the challenging market and his attitude began to affect others in the office. He constantly complained and I could see that others were noticing this as well. After discussing our concerns, we finally realized that his negative attitude did not blend with the company culture. We couldn't afford to have him as part of our team and he agreed another company would be a better fit.


Dan is the hardest working, brightest boss I have ever worked for. When his employees see him working hard, handling stress, keeping calm when there is craziness in this rather stressful business, it makes those around him try to do their best. Dan does everything fast. He thinks fast, talks fast, helps customers fast, and walks fast so he can get three times as much done as everyone else. He always does it with a smile and he always seems to be in a good mood. His good attitude rubs off on those around him. As part of the Gold Star culture, hard work is expected from everyone. Because we all know Dan expects a lot out of himself and us, we all try to do our best to earn his respect. Dan rewards the hard work with picnics, tailgate parties and special incentives. He makes up contests to make it fun to meet goals and do our best. He also lets you know when you do a good job; sending e- mails thanking everyone for their hard work. He makes us feel appreciated. --Christi Becker, Gold Star Underwriting Manager

During the last several years, we've talked to several top producing loan originators who for one reason or another didn't complement the Gold Star culture. They may have become top producers for us, but we felt they would not be comfortable here.

Culture is essential in developing a valued workplace. In our hiring process, we understand that a person needs to fit within our culture before we allow them to become our employees.


Daniel Milstein is the bestselling author of ABC of Sales. For more information, visit:

Contributor: Daniel Milstein

Published here on: 10-Feb-13

Classification: Sales


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