How we change what others think, feel, believe and do |
Compliment Close
Disciplines > Sales > Closing techniques > Compliment Close Technique | How it works | See also
TechniqueBe nice to them. Tell them how wonderful they are. Be amazed and impressed by them. Cast them as the expert so they sell to themselves. Tell them how good they look or sound. Tell them how others will be impressed by them. Tell them how impressed you are with them as a person. Admire their integrity. Then ask for the sale. Also compliment them on previous decisions. If you are selling cars, admire the car they already have, although you can also appreciate their need for a new one. Examples
How it worksThe Compliment Close works by flattering the other person, massaging their ego so they are more concerned with feeling good than parting with their money. It can help to associate the person with the product, so they feel their sense of identity becoming attached to the product. It also works by being nice to the other person so they feel obliged to be nice to you and buy your product. Putting the other person on a pedestal and admiring them encourages them to live up to the high expectations you have of them. Complimenting them on a previous purchase is telling them that they make good decisions (and hence can make a good decisions this time too). The Compliment Close is also known as the Vanity Close, the Ego Close or the Flattery Close. See alsoAssociation principle, Exchange principle, Similarity principle
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Site Menu |
| Home | Top | Quick Links | Settings | |
Main sections: | Disciplines | Techniques | Principles | Explanations | Theories | |
Other sections: | Blog! | Quotes | Guest articles | Analysis | Books | Help | |
More pages: | Contact | Caveat | About | Students | Webmasters | Awards | Guestbook | Feedback | Sitemap | Changes | |
Settings: | Computer layout | Mobile layout | Small font | Medium font | Large font | Translate | |
| Home | Top | Menu | Quick Links | |
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