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Pre-emptive Thanks

Techniques > Tipping > How to Get a Bigger Tip > Pre-emptive Thanks

Description | Discussion | See also

Description

Thank them before they pay.

A good way of doing this is to write a friendly 'thank you! on the check. Another way is to thank them in persons, saying something like:

'Thank you for coming to our restaurant today -- you look like you've had a good time!'

Discussion

Thanking a person makes them feel good, and if they feel good they are more likely to want to make you feel good. Thanking before payment is also pre-emptive, working on an assumption that the are going to give a good tip.

Rind and Bordia got servers to write 'thank you' on the back of the check and saw tips rise from 16% to 18%. They also tried getting the server to add their name to the check but this gave no further increase.

See also

Assumption principle, Pre-thanking

Rind, R. and Bordia, P. (1995). Effect of server’s “thank you” and personalization on restaurant tipping. Journal of Applied Social Psychology, 25,745-75

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Site Menu

| Home | Top | Quick Links | Settings |

Main sections: | Disciplines | Techniques | Principles | Explanations | Theories |

Other sections: | Blog! | Quotes | Guest articles | Analysis | Books | Help |

More pages: | Contact | Caveat | About | Students | Webmasters | Awards | Guestbook | Feedback | Sitemap | Changes |

Settings: | Computer layout | Mobile layout | Small font | Medium font | Large font | Translate |

Please help and share:

Quick links

Disciplines

* Argument
* Brand management
* Change Management
* Coaching
* Communication
* Counseling
* Game Design
* Human Resources
* Job-finding
* Leadership
* Marketing
* Politics
* Propaganda
* Rhetoric
* Negotiation
* Psychoanalysis
* Sales
* Sociology
* Storytelling
* Teaching
* Warfare
* Workplace design

Techniques

* Assertiveness
* Body language
* Change techniques
* Closing techniques
* Conversation
* Confidence tricks
* Conversion
* Creative techniques
* General techniques
* Happiness
* Hypnotism
* Interrogation
* Language
* Listening
* Negotiation tactics
* Objection handling
* Propaganda
* Problem-solving
* Public speaking
* Questioning
* Using repetition
* Resisting persuasion
* Self-development
* Sequential requests
* Storytelling
* Stress Management
* Tipping
* Using humor
* Willpower

Principles

Explanations

* Behaviors
* Beliefs
* Brain stuff
* Conditioning
* Coping Mechanisms
* Critical Theory
* Culture
* Decisions
* Emotions
* Evolution
* Gender
* Games
* Groups
* Habit
* Identity
* Learning
* Meaning
* Memory
* Motivation
* Models
* Needs
* Personality
* Power
* Preferences
* Research
* Relationships
* SIFT Model
* Social Research
* Stress
* Trust
* Values

Theories

* Alphabetic list
* Theory types

And

– About
– Guest Articles
– Blog!
– Books
– Changes
– Contact
– Guestbook
– Quotes
– Students
– Webmasters

| Home | Top | Menu | Quick Links |

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