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ChangingMinds Blog! > Blog Archive > 29-Aug-10
Friday 27-August-10 In safe, cute handsI recently went on a cruise around the Western Mediterranean, and very nice it was too. Thomson is a big UK holiday firm with their own planes and boats and I was impressed by their attention to customer experience. An example of their creativity in this showed up on the plane, where they clearly understood the problem of getting passengers to pay attention to the safety instructions. Many of us have been on enough aeroplanes that we generally ignore the air
crew telling us how to put on life jackets and pointing to the exits. So
somebody thought: what will people watch? The answer they came up with is 'cute
kids'. And here it is:
Well done Thomson. |
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Site Menu |
| Home | Top | Quick Links | Settings | |
Main sections: | Disciplines | Techniques | Principles | Explanations | Theories | |
Other sections: | Blog! | Quotes | Guest articles | Analysis | Books | Help | |
More pages: | Contact | Caveat | About | Students | Webmasters | Awards | Guestbook | Feedback | Sitemap | Changes | |
Settings: | Computer layout | Mobile layout | Small font | Medium font | Large font | Translate | |
| Home | Top | Menu | Quick Links | |
|