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Golden Bridge Close

 

Disciplines > Sales > Closing techniques >  close

Technique | How it works | See also

 

Technique

If you want a person to take a particular option, do not mention it directly, but show how all other options are not feasible or undesirable.

Then let them choose the option themselves.

Examples

Sorry, we're out of that one...Oh that one is really expensive...And that one has got really bad reviews and I wouldn't recommend it...

How it works

Sun Tzu, the famous Chinese General who wrote the classic text about winning wars without fighting, said 'Build your enemies a golden bridge'. By this he mean you corner them, and then rather than fighting (whence they, having nothing to lose, would fight to the death), you back off a little and let them leave with dignity - just in the direction that you want them to go.

The Golden Bridge Close thus works by closing off all options except the one you want.

See also

Interest principle

Books on Sales Closing

**** Tom Hopkins, Sales Closing for Dummies, For Dummies, 1998  **** Zig Ziglar, Zig Ziglar's Secrets of Closing the Sale, Berkley Publishing, 1985  *** Stephan Schiffman, Closing Techniques: (That Really Work!), Adams Media, 1999  **** Stephan Schiffman, Getting to 'Closed': A Proven Program to Accelerate the Sales Cycle and Increase Commissions, Dearborn Trade Publishing, 2002  *** Joe Girard, Robert L. Shook, Robert Casemore, How to Close Every Sale, Warner books, 2002 ** Gary Karass, Negotiate to close: How to make more successful deals, Fireside, 1987

 

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