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 Quality Close

 

Disciplines > Sales > Closing techniques > Quality Close

Technique | How it works | See also

 

Technique

Emphasize quality over other factors, particularly price.

Talk about how other people will be impressed by the quality of the product.

Talk about how quality products last longer, wear less, require less maintenance, etc.

'Sell on Quality, not on Price'

Examples

For a one-off payment you get non-stop quality.

The quality of this shows really who you are.

This will last for ever.

Once you try this, you will never want another brand.

This  product is far more reliable.

 

How it works

The Quality Close works by appealing either to the other person's vanity or to their sense of longer-term value. For vanity, you are associating their identity with 'quality'. For value, you are reframing price across time.

See also

Compliment Close, Embarrassment Close, Selective-deafness Close

Books on Sales Closing

**** Tom Hopkins, Sales Closing for Dummies, For Dummies, 1998  **** Zig Ziglar, Zig Ziglar's Secrets of Closing the Sale, Berkley Publishing, 1985  *** Stephan Schiffman, Closing Techniques: (That Really Work!), Adams Media, 1999  **** Stephan Schiffman, Getting to 'Closed': A Proven Program to Accelerate the Sales Cycle and Increase Commissions, Dearborn Trade Publishing, 2002  *** Joe Girard, Robert L. Shook, Robert Casemore, How to Close Every Sale, Warner books, 2002 ** Gary Karass, Negotiate to close: How to make more successful deals, Fireside, 1987

 

Sales Books

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