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How we change what others think, feel, believe and do |
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Expectancy Violations Theory
Explanations > Theories > Expectancy Violations Theory Description | So What? | See also | References
DescriptionPeople have expectations about how other people should and will behave. Their reaction to the deviations of others from expectancy depends on what they have to lose or gain. This is often about non-verbal behavior (body language). We all have ‘body space’ outside of which we expect other people to remain except in specific conditions. When the other person is too close, I will feel threatened as it gives them the ‘first strike’ capability should the situation become aggressive. There are four zones of body space (for the average American):
When talking with other people, we also have expectations about what is too far away. If a person stands too distant from me, I might wonder if I smell or are socially unattractive in some way. How we react to violations depend on reward value, or what we expect to get from the relationship. Thus a man is likely to react more positively towards an attractive younger woman standing close than a larger man from an out-group. So what?Using itDo experiments to determine the other person's body space. DefendingIf people are standing in your body space or further away than you expect, wonder why. If it seems wrong, move yourself. See alsoNon-Verbal Behavior, Expectancy Theory ReferencesBurgoon (1978), Burgoon and Hale (1988), Burgoon and Le Poire (1993) |wt|gs| |
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