How we change what others think, feel, believe and do
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How we change what others think, feel, believe and do |
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Self-Serving Bias
Explanations > Theories > Self-Serving Bias Description | Example | So What? | See also | References
DescriptionThis is our tendency to take credit for success (self-enhancing bias) and deny any responsibility for failure (self-protective bias). This helps to protect our ego. It also enables us to confirm that we are meeting our goals. We will tend to be less self-serving if other needs interrupt, for example if we are subject to public scrutiny. Group-serving bias happens at group level, in the same way. ExampleI am proud of my good exam results except for the failure in one subject where I was unfortunately rather ill on the day of the examination. So what?Using itSet the other person up to succeed at something and then let them take credit. They will feel good and be more amenable to your requests. Or let them take the credit and then subtly blackmail them. DefendingBe honest. Do not take credit when you do not deserve it. You will gain more credibility. See alsohttp://www.has.vcu.edu/psy/faculty/fors/ratt2.html ReferencesJohnson, Feigenbaum and Weisbeg (1964), Fiske and Taylor (1991) |dp| |
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