How we change what others think, feel, believe and do
Whatever you say and do, do it with confidence. Act as if you know what you are doing and are sure it is the right things to do. Act as if you have the right and authority to do and say what you do.
Even if you do not feel confident, act as if you are. Do not hesitate or anxiously look around to see if others are being critical. Just get straight on with it. If others do question you, look surprised and assert your rights.
Be confident also in disagreeing with others and taking charge. Especially be confident when others are uncertain and are looking for direction.
Even when things go wrong, be confident in making excuses or admitting fault.
A old man collapses in the street. A passing woman tells another person to call for an ambulance as she kneels down to help. She directs other people to help also until the ambulance arrives. Later, she is praised in the local press and becomes something of a celebrity.
No, you should not do that. Let me show you how.
Ok, it didn't work. Never mind. Now we know more about it.
Many of us are not completely sure about many things, so when somebody seems to know what they are doing we tend to trust that they actually do know. This leads to us trusting them more in other matters by affording them higher status and so giving them greater power.
Acting in a confident way and hence being allowed to do things also shows yourself that you are more capable than you perhaps thought.