Assertiveness

Techniques > Assertiveness

Understanding assertiveness | Being assertive | See also

Assertive behavior is one of the most powerful ways of acting in interacting with other people.

Understanding assertiveness

Assertiveness is widely misunderstood, often equated with aggression, which is not. Here's more detail to give you a firm foundation in this area.

• Assertiveness is: Submissive, assertive, and aggressive behavior.
• Submissive behavior: Being submissive is not being assertive.
• Aggressive behavior: Being aggressive is not being assertive.
• Comparing behaviors: Comparing assertive, aggressive and submissive.
• Building assertive beliefs: Beliefs drive behaviors.

Being assertive

Once you now know what assertiveness is, then here are some methods to help you on your way.

• Saying what you want: You can want anything.
• Standing up for your rights: You can have what is rightfully yours.
• Speaking your truths: Saying what you believe.
• The three-part message: Their behavior, your feelings, wider effects.
• Asking: Asking the other person to do something.
• Saying no: Refusing, even when it is hard.
• Disagreeing: Disagreeing with what they say and stating your own case.
• Praise: Giving and getting it.
• Giving criticism: Constructively helping others improve.
• Receiving criticism: Taking criticism positively.

See also

Floppy language, Transactional Analysis, Interrupting, Negotiation