changingminds.org

How we change what others think, feel, believe and do

| Menu | Quick | Books | Share | Search | Settings |

Why you should listen

 

Techniques Listening > Why you should listen

Building trust | Getting things done | See also

 

Listening is not just being polite and can add a great deal of value for the listener. You can also get a lot done.

Great leaders, coaches and facilitators are also great listeners.

Building trust

People who listen are trusted more than those who grab the talking stick and barge straight into chatter. Trust is the grease of changing minds and listening is the key.

Credibility

If you listen first to others and more to others, then your credibility with them (and with other listeners) will go up. They are perceived as competent, capable and working with others rather than against them. Good leaders are good at listening and good listeners are seen as potentially good leaders.

It was said of Gladstone, a 19th century British Prime Minister, that if you had dinner with him, you came away believing that he was the most intelligent person in the country. However, if you had dinner with Disraeli, a peer who also became Prime Minister, you came away believing that you were the most intelligent person in the country. Clearly, Disraeli knew how to listen better than Gladstone.

Support

Listening alone is a good supportive activity that people appreciate, especially when they are upset or otherwise concerned. Listening shows respect and empathy for other people. By listening, you are sending a message that says 'You are important to me. I respect you.' Listening thus boosts their sense of identity.

Getting things done

As well as building trust, listening also lets you achieve your goals.

Information

To paraphrase Yogi Berra, 'you can hear a lot just by listening'. Listening gives you lots of information that can be useful, both now and in the future. Especially if you can guide what the person is saying, you can achieve much with very little talk.

Exchange

Very significantly, if you listen to other people, they are more likely to listen to you. From the exchange principle, your support of them obliges them to return support to you, which you can then use to achieve your goals.

See also

Exchange principle

 

Site Menu

| Home | Top | Quick Links | Settings |

| Disciplines | Techniques | Principles | Explanations | Theories |

| Blog! | Quotes | Guest articles | Analysis | Books | Links | Help |

| Contact | Caveat | About | Students | Webmasters | Awards | Guestbook | Feedback | Sitemap | Changes |

| Settings: | Computer layout | Mobile layout | Small font | Medium font | Large font |

 

You can buy books here

More Kindle books:

And the big
paperback book


Look inside

 

Please help and share:

 

Quick links

Disciplines

* Argument
Brand management
* Change Management
Coaching
+ Communication
Counseling
+ Game Design
+ Human Resources
+ Job-finding
* Leadership
+ Marketing
Politics
+ Propaganda
+ Rhetoric
* Negotiation
* Psychoanalysis
* Sales
Sociology
+ Storytelling
+ Teaching
* Warfare
Workplace design

Techniques

+ Assertiveness
* Body language
* Change techniques
* Closing techniques
+ Conversation
Confidence tricks
* Conversion
* Creative techniques
* General techniques
+ Happiness
+ Hypnotism
+ Interrogation
* Language
+ Listening
* Negotiation tactics
* Objection handling
+ Propaganda
* Problem-solving
* Public speaking
+ Questioning
+ Using repetition
* Resisting persuasion
+ Self-development
+ Sequential requests
Stress Management
* Tipping
Using humor
* Willpower

Principles

+ Principles

Explanations

* Behaviors
+ Beliefs
* Brain stuff
Conditioning
+ Coping Mechanisms
+ Critical Theory
+ Culture
+ Decisions
* Emotions
+ Evolution
Gender
+ Games
Groups
+ Identity
+ Learning
+ Meaning
Memory
+ Motivation
+ Models
* Needs
+ Personality
+ Power
* Preferences
+ Research
+ Relationships
+ SIFT Model
+ Social Research
Stress
+ Trust
+ Values

Theories

* Alphabetic list
* Theory types

And

- About
- Guest Articles
- Blog!
- Books
- Changes
- Contact
- Guestbook
- Links
- Quotes
- Students
- Webmasters

 

| Home | Top | Menu | Quick Links |

Changing Minds 2002-2014
Massive Content -- Maximum Speed