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Scoop the Door

 

Techniques > Tipping > How to Get a Bigger Tip > Scoop the Door

Description | Discussion | See also

 

Description

Keep a close eye on the door. When customers come in, scoop them up to sit at the tables you serve.

If a lot of customers come through the door, be selective, scooping the ones who look like they will give the biggest tips or who look likely to finish quicker so you can get more customers through.

If the restaurant or other waiters are unhappy with scooping, you might be able do it subtly, cherry-picking the very best customers. If you need to keep in with the other people working there, it may be better just to use other tip-enhancing methods.

Discussion

Your total tip size not only depends on how much each customer gives you, but also on how many customers you serve and how much they spend.

A typical big spender will buy more expensive food and more expensive drinks. This may be because they are wealthier (watch for good clothing and jewels). They may also be business people on expense accounts or young men anxious to impress their ladies.

See also

Alignment principle

 

Paules, G.F. (1991), Dishing it Out: Power and Resistance Among Waitresses in a New Jersey Restaurant, Temple University Press, Philadelphia, PA.

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