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Tell Them

 

Techniques > Tipping > How to Get a Bigger Tip > Tell Them

Description | Discussion | See also

 

Description

Tell them how much they should tip you.

One way is to have a 'tip guide' on a card on the bar or on the bottom of the menu or check.

This of course must be done carefully and can easily go wrong. Telling them in person is likely to be much riskier.

Discussion

Strohmetz and Rind (2001) got servers to give customers cards headed "Helpful Calculations" with "15% for adequate service", "20% for better-than average service" and "25% for outstanding service", then a 'ready reckoner' table to show amounts in $5 increments.

The results were to reduce the variation in tips, both bringing up the bottom and lowering the higher tip rates. There was very little difference between the average tips.

If your customers generally tip lower than national average, a tip card may help increase your tips.

See also

Authority principle

 

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