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 Shame Close

 

Disciplines > Sales > Closing techniques > Shame Close

Technique | How it works | See also

 

Technique

Make them ashamed of the current product they have or their inaction over not buying.

Show how unfashionable they are and how others may laugh at them.

Frame not buying as 'stingy' and miserly.

Highlight other social rules that they are breaking.

Examples

Can your mobile cell phone access the net at mega-speeds?

Are you wearing last year's fashions?

I think your son really deserves a new one, don't you?

How it works

The Shame Close works by highlighting social rules that the person is breaking. It also may work by appealing to their vanity.

The Shame Close is also called the Guilt Close.

See also

Shame

Embarrassment Close

Books on Sales Closing

**** Tom Hopkins, Sales Closing for Dummies, For Dummies, 1998  **** Zig Ziglar, Zig Ziglar's Secrets of Closing the Sale, Berkley Publishing, 1985  *** Stephan Schiffman, Closing Techniques: (That Really Work!), Adams Media, 1999  **** Stephan Schiffman, Getting to 'Closed': A Proven Program to Accelerate the Sales Cycle and Increase Commissions, Dearborn Trade Publishing, 2002  *** Joe Girard, Robert L. Shook, Robert Casemore, How to Close Every Sale, Warner books, 2002 ** Gary Karass, Negotiate to close: How to make more successful deals, Fireside, 1987

 

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