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Mumford's Needs

 

Explanations > Needs > Mumford's Needs

 

Mumford (1976) assumed that employees did not simply see their job as a means to an end by had needs which related to the nature of their work.

1. Knowledge needs

Work that utilizes their knowledge and skills.

To do a job, employees need several kinds of knowledge, including:

  • Professional knowledge about the discipline.
  • Procedural knowledge on how to do a particular job.
  • Locational knowledge on what can be found where.
  • Social knowledge on how to influence others.

2. Psychological needs

As with all people, employees have inner human needs such as recognition, responsibility, status and advancement.

A problem that can occur is where employers treat their people as machines to be commanded and ignore their psychological needs.

3. Task needs

We have needs around what we do, including having meaningful work and some degree of autonomy to be able to achieve success under our own steam.

4. Moral needs

Related to psychological needs, we have the need to be treated as intelligent and valued people. In other words, employers should treat employees in the way they would themselves wish to be treated.

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