How we change what others think, feel, believe and do
Principles > Trust principle
If I trust you, I will accept what you say as true and expose my vulnerabilities to you.
Trust is the basic unit of social glue that enables us interact without fear.
I will trust and work with people who do not harm me. You can be passive or active in your approach to harm.
Passive no-harm is when you do not actively or deliberately act to harm me. However, you might still stand by and let others harm me, so active no-harm is where you act positively to protect me from harm. Of course, I will trust a active protector even more than a passive 'no harm' friend.
If you always do what you say you are going to do, it makes your behavior very predictable, which means I can feel even safer around you. It also means that if I ask you do something I do not need to keep checking up on you.
I do not know everything and may lean on your expertise. If you always tell me the truth then I know that I can rely on what you say and not have to do any further checking up.
Truth and reliability also extend to the whole notion of 'integrity', where a person is true to their values and follows common social norms.
Build trust by:
And the big