changingminds.org

How we change what others think, feel, believe and do

| Menu | Quick | Books | Share | Search | Settings |

Give Them Candy

 

Techniques > Tipping > How to Get a Bigger Tip > Give Them Candy

Description | Discussion | See also

 

Description

Give them mints or chocolates. For best effect, this is done when giving them the check, so they know the candy is free. See below for even better (and proven) ideas.

You can alternatively have a basket of candies near the till where they can help themselves.

Discussion

Strohmetz et al (2002), in one experiment found that giving a piece of candy with the check returned on average an 18% tip as opposed to a 15% average tip when no candy was given.

They then did a series of experiments in another restaurant to find the best strategy. The results are below.

 

Action Tip
(%)
No candy 18.95
One piece of candy 19.59
Two pieces of candy 21.62
One-plus-one: Give them one piece of candy then, as server is leaving the table, stop, turn back, and offer another piece 22.99

 

So why is the one-plus-one strategy the best? Probably because it feels like two gifts rather than one. It also indicates that the server likes the customer so much, he or she is 'breaking the rules' of giving just one piece, to give another piece 'just for them'.

Whatever the strategy, what is happening here is that the server is giving a gift, and there are strong social rules about exchange that say 'If I give you something, you must give me something back'.

See also

Exchange principle, Obligation principle

 

Strohmetz, D.B., Rind, B., Fisher, R. and Lynn, M. (2002).

Site Menu

| Home | Top | Quick Links | Settings |

Main sections: | Disciplines | Techniques | Principles | Explanations | Theories |

Other sections: | Blog! | Quotes | Guest articles | Analysis | Books | Help |

More pages: | Contact | Caveat | About | Students | Webmasters | Awards | Guestbook | Feedback | Sitemap | Changes |

Settings: | Computer layout | Mobile layout | Small font | Medium font | Large font | Translate |

 

You can buy books here

More Kindle books:

And the big
paperback book


Look inside

 

Please help and share:

 

Quick links

Disciplines

* Argument
* Brand management
* Change Management
* Coaching
* Communication
* Counseling
* Game Design
* Human Resources
* Job-finding
* Leadership
* Marketing
* Politics
* Propaganda
* Rhetoric
* Negotiation
* Psychoanalysis
* Sales
* Sociology
* Storytelling
* Teaching
* Warfare
* Workplace design

Techniques

* Assertiveness
* Body language
* Change techniques
* Closing techniques
* Conditioning
* Conversation
* Confidence tricks
* Conversion
* Creative techniques
* General techniques
* Happiness
* Hypnotism
* Interrogation
* Language
* Listening
* Negotiation tactics
* Objection handling
* Propaganda
* Problem-solving
* Public speaking
* Questioning
* Using repetition
* Resisting persuasion
* Self-development
* Sequential requests
* Storytelling
* Stress Management
* Tipping
* Using humor
* Willpower

Principles

* Principles

Explanations

* Behaviors
* Beliefs
* Brain stuff
* Conditioning
* Coping Mechanisms
* Critical Theory
* Culture
* Decisions
* Emotions
* Evolution
* Gender
* Games
* Groups
* Habit
* Identity
* Learning
* Meaning
* Memory
* Motivation
* Models
* Needs
* Personality
* Power
* Preferences
* Research
* Relationships
* SIFT Model
* Social Research
* Stress
* Trust
* Values

Theories

* Alphabetic list
* Theory types

And

About
Guest Articles
Blog!
Books
Changes
Contact
Guestbook
Quotes
Students
Webmasters

 

| Home | Top | Menu | Quick Links |

© Changing Works 2002-
Massive Content — Maximum Speed