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Personal Connection

 

Techniques > Tipping > How to Get a Bigger Tip > Personal Connection

Description | Discussion | See also

 

Description

Find a way to connect with the other person. Look for something they are wearing or carrying, or something about them, then find some form of commonality with them through this. For example if they have a football team shirt on, you could express admiration for that team.

Make your comments as genuine as possible, and be prepared for them wanting to talk more. If they do, continue briefly, but do not be drawn in.

Discussion

When a person shows some similarity with us, we feel this as a kind of bonding, as if we are connected in some way. This increases our trust in them and our liking of them. Which of course leads ultimately to a bigger tip.

When making a connection with them, do it quickly. If you are slow, they may be suspicious or be irritated that you are breaking into their personal time. Being quick and changing to the subject of the meal also changes the subject and so stops them from wondering what the friendliness was all about.

See also

Similarity principle

 

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