How we change what others think, feel, believe and do
Inquiry arousal is the state of arousal where we seek to find out more, typically where a stimulus has piqued our curiosity.
Curiosity can be provoked by the use of:
These can be presented through challenges that may be posed through:
A science teacher shows a chemical reaction and then asks the class to suggest what may be going on.
A sales person takes a person for a drive in a car they have said they do not like, yet it seems to perform better than they expected. They hence want to know more about the car, which gives the sales person opportunity to overcome their initial bias.
A soap opera finishes with some bad news, though this is not explicitly described. Viewers hence want to watch the next episode to find out what this is.
To become curious requires that the person is reasonably confident with basic needs met and little or no fear nor excessive stress. If the person is overloaded or fears overload, then they will avoid novelty and not be curious.
Likewise, if they feel threatened then they will be more concerned to protect themselves than inquire and explore new areas.
There is hence a 'zone of curiosity' in which the possibility of discovery is more attractive than the possibility of distress. A curious person will approach rather than avoid a novel situation, seeing it as interesting rather than threatening.
Provoke curiosity through the methods above, but do be careful about overloading the person or otherwise causing stress that leads them to defend their selves rather than become curious.
Keller, J.M. (2010). Motivational Design for Learning and Performance: The ARCS Model Approach, Springer