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Personal Recommendation

 

Techniques > Tipping > How to Get a Bigger Tip > Personal Recommendation

Description | Discussion | See also

 

Description

Taste all the dishes. Talk with the chef. Understand how good each dish is.

Then make personal recommendations to your customers based on this understanding and knowing how each dish tastes. Be more credible than using luxurious sensory language in describing the taste, the sensation and the after-taste effects.

You can also give them a choice, based on asking them what kind of thing they might like to eat. For example you can ask if they feel like spicy, healthy, creamy and so on. Of course do not ask about things you cannot recommend.

Discussion

A simpler version of this is to just recommend the more expensive dishes in order to build up the final bill. The problem with this is that it is rather an obvious method and can lead to people tipping you less as they realize you are just playing them. A variant is to recommend a dish that is slightly higher than most people pay without being the most expensive dish. This can be helped if there is a particularly expensive dish that you can say 'It's really great, though this is almost as good'.

The way this method works is that by showing that you are expert and that you care about the person, you gain their trust. By making a recommendation you also set up an exchange dynamic, whereby they feel obliged to you and then discharge this obligation through a bigger tip.

See also

Obligation principle, Trust principle

 

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