Building Rapport

'Rapport' is 'a feeling of sympathetic understanding', where two people feel a bond between one another, such that they will more easily trust one another.

Active Care: Don't wait to be asked.

Ask for Help: Helping requires and creates care.

Attention in Conversation: How to sustain a laser focus.

Co-location: Just be nearby.

Create Empathy: Trigger their concern for you.

Encouraging: Getting them to speak.

Empathetic Language: To connect with them.

Expressing Care: Show concern for them and theirs.

Holding Gaze: eye-to-eye attraction.

Leave Them Wanting More: Sustain desire.

Listening: A powerful method of creating a bond.

Mirroring: Direct copying of their actions.

Matching: Indirect copying of actions.

Open Honesty: Exposing your own vulnerability.

Paraphrasing: Rephrasing in your own words.

Parroting: Simple repetition of what they say.

Passive Care: Do no harm.

Reflecting Verbal Style: Use their overall modes of speech.

Reflecting Words: Echo individual words they say.

Be Reliable: Deliver on your promises.

Seek Advice: Rather than opinion.

Synchrony: Two people as one.

Synergizing: Combine ideas for an even better idea.

Use Their Name: Show you know them.

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