|
|
How we change what others think, feel, believe and do |
|
|
|
|
|
|
|
The need to: Explain
Explanations > Needs > Explain Expertise | Appearing rational | So what?
ExpertiseIf we can explain something, we can claim expertise. This gives us two very useful benefits:
Appearing rationalWhen we goof off or do something of which others might disapprove, we will desperately try to explain ourselves. Why is this? It is because we fear appearing irrational and hence being rejected by others. Explaining demonstrates our rationality and enables others to predict what we are likely to do and hence not consider us a threat. There are often unwritten group norms about appearing rational and we will help our friends save face when they appear irrational for example by explaining how they are having a 'bad day'. So what?Gain credibility by demonstrating your own expertise in a topic of interest, but beware in doing this that you do not belittle or embarrass the other person too much. Build friendship by helping the other person save face through your rational explanation of their failures and strange misdeeds (that you may have engineered). See also |
|
|
— Contact — Caveat — About — Students — Webmasters — Awards — Guestbook — Feedback — Sitemap — Changes — |
|
|
|